Many of my friends have been having a problem with the zoom feature of iOS. For some reason, zoom is enabled by default. This can lead to people inadvertently zooming their screen and they won't know how to get out of it. The fix is simple! Just double-tap the screen with three fingers at once. To disable this feature, just go to Settings > General > Accessibility > Zoom > and switch off the "Zoom" switch. I hope this helps!
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