Sunday, December 23, 2018

Apple's Dan Riccio Says iPad Pros Meet or Exceed Quality Standards

After Apple told the Verge that iPad Pros shipped bent are normal, a MacRumors reader reached out to Apple in an email looking for any followup. Dan Riccio, Apple's Vice President of Hardware Engineering, replied. The email is below, but to summarize, he states that the quality standards regulating the iPad Pro are the best they've had and bent iPad Pros shouldn't be too noticeable. In my opinion, if people are noticing a bend in the tablet they paid around a grand for, that speaks volumes about either the quality standards or the enforcement of the quality standards. One of those needs to change.
"Relative to the issue you referenced regarding the new iPad Pro, its unibody design meets or exceeds all of Apple's high quality standards of design and precision manufacturing. We've carefully engineered it and every part of the manufacturing process is precisely measured and controlled. 
Our current specification for iPad Pro flatness is up to 400 microns which is even tighter than previous generations. This 400 micron variance is less than half a millimeter (or the width of fewer than four sheets of paper at most) and this level of flatness won't change during normal use over the lifetime of the product. Note, these slight variations do not affect the function of the device in any way. 
Again, thanks for reaching out and I hope the above explanation addresses your concerns."

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