Friday, March 25, 2016

How To Enable Wi-Fi Calling

With the release of Wi-Fi Calling on Verizon, here's how to enable it on iOS. This should work for all carriers, but I'm using Verizon as the example. Also, this requires iOS 9.3 for Verizon customers. First, you'll need to have HD Voice enabled for your carrier plan. It should be free. If the following step doesn't work, contact your carrier to check if it's enabled. Go to Settings > Phone > Wi-Fi Calling > and enable it. You should be redirected to a website to enter your address details. The address you enter will be sent to emergency services if you make a Wi-Fi call to 911. You must manually update this address before calling 911 if it is a Wi-Fi call. Once this is completed, setup is finished.

Wi-Fi calling typically occurs when there is no cellular service available. For Verizon customers, you can tell if you are currently using Wi-Fi calling by checking the menu bar and checking your carrier name. It will say "VZN Wi-Fi" for Wi-Fi calling, otherwise it will say "Verizon". Before you call 911, check which one of these are displayed in case you have to update your address.

To update your address, go to Settings > Phone > Wi-Fi Calling > and there should be a link to change it. I hope this helps!

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